terms of service
This document outlines the terms, conditions, rules, and guidelines governing your access to and use of our services and game. It is intended to inform users of their rights and responsibilities, acceptable use of the platform, account management policies, in-game purchases, and other important provisions. By accessing or using our services, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions stated in this document.
1. Acceptance of Terms
By creating an account, logging in, or otherwise accessing the game, you confirm that you have read, understood, and agreed to these Terms of Service ("Terms") and our End User License Agreement (EULA). If you do not agree to these Terms, you must not use or access the game.
2. Eligibility and Age Requirements
You must be at least 13 years old (or the minimum age of digital consent required in your country, such as 16 under the EU GDPR) to use this game.
If you are considered a minor in your jurisdiction (e.g., under 18 years of age under Philippine law, pursuant to Republic Act No. 6809, or under the age of majority in your respective country), you may only access the game if your parent or legal guardian has reviewed and agreed to these Terms on your behalf. We reserve the right to request proof of age or parental consent at any time.
3. User Accounts and Data Privacy
You are responsible for maintaining the security of your account and for all activities that occur under it. You agree not to share your account credentials with others.
Your personal information is collected, processed, and stored in accordance with our Privacy Policy. Our data practices are designed to comply with applicable local and international data protection frameworks, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
4. Acceptable Use and Code of Conduct
You agree to use the game responsibly. You shall not:
Cheat, exploit bugs, or use unauthorized third-party software, bots, or modifications.
Harass, threaten, discriminate against, or abuse other players.
Use offensive, hateful, defamatory, or inappropriate language.
Attempt to disrupt, hack, or damage the game, its servers, or its services.
Violation of these rules may result in the immediate suspension or termination of your account. Furthermore, unauthorized access, hacking, or severe disruption of our services may subject you to civil and criminal liability under applicable laws, including the Philippine Cybercrime Prevention Act of 2012 (Republic Act No. 10175) and corresponding international cybercrime conventions.
5. Virtual Items, In-Game Currency, and Purchases
All virtual items, in-game currencies, and rewards are licensed to you, have no real-world monetary value, and remain the property of the game. They cannot be exchanged for real money, goods, or services outside of the game.
All purchases are final and non-refundable unless otherwise required by mandatory consumer protection laws in your jurisdiction (such as the Consumer Act of the Philippines, Republic Act No. 7394, or equivalent international consumer rights directives).
6. Termination of Service
We reserve the right to suspend or terminate your access to the game and your account at any time, with or without prior notice, if you violate these Terms, engage in prohibited behavior, or if legally required to do so by local or international authorities.
7. Updates and Modifications
We may update or modify these Terms at any time to reflect changes in our services, legal requirements, or regulatory standards. We will notify you of significant changes via in-game notices or email. Your continued use of the game after such changes take effect constitutes your acceptance of the updated Terms.
8. Disclaimer of Warranties
The game is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not guarantee uninterrupted, error-free gameplay, nor do we guarantee that the service will be free from cyber threats, subject to standard industry security measures.
9. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the game. Where local laws (including Philippine law and specific international jurisdictions) do not allow the exclusion or limitation of certain liabilities, our liability shall be limited to the maximum extent permitted by those mandatory laws.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
However, if you are a resident of a country that requires consumer contracts to be governed by local laws (e.g., member states of the European Union), this clause does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Philippines, unless international consumer protection laws dictate otherwise.
11. Contact Information
If you have questions, concerns, or legal inquiries regarding these Terms, or if you wish to exercise your data privacy rights, please contact us through our official support channels or via our designated Data Protection Officer.